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Policies & Procedures

Below you will find a complete list of our policies and procedures, which includes ordering, shipping, damages and returns.  If you have any questions on any of our operating policies, please call our customer service department at 1-800-507-7632.

To place an order, send us an email with your name, address (including zip code), phone number and item(s) to be ordered.  We will prepare an invoice for your approval. To order using VISA or MasterCard, call with your payment information (Do not send credit card # via email).  To order using your personal check, include a copy of your invoice (or the invoice #) with your deposit check.  We must receive your deposit within 7 days of invoicing to insure current pricing.  Payment of the balance must be received 7-10 days before merchandise is scheduled for shipment.  Production times will vary for custom furniture orders.  Please call with any questions.

To place an order from our Shopping Cart, simply add the items you wish to purchase to your shopping cart and process the order.  Be sure to keep your order number since this is your reference number when calling us.  We will send you out a confirmation email once the order has been processed (within 48 hours).  Once your items are ready to ship, we will email your tracking information.  All of our shopping cart items include shipping within the Continental USA.  Please call for an international  shipping quote. 

All accounts are prepaid.  All payments must be in U.S. funds and drawn on a U.S. bank only.  We accept Visa, MasterCard, checks and money orders.  Credit card orders are processed same day.  Orders using check or money order take 5-10 business days to process from date of deposit.  A $25.00 charge will be assessed for any check returned for insufficient funds.

Make checks/money orders payable to:  
MemoryLaneBlvd.com
200 West Washington Street
Charles Town, WV 25414
 

We offer a Future Delivery Program for orders of $1,000 or more and can provide terms of up to two years, depending upon the size of your order.  Generally, we require 1/3 payment when your order is placed, and the balance is divided over the agreed upon term.  Layaway payments will be due on the same day of the month on which you placed your order.

IMPORTANT NOTICE:   We have a strict layaway policy. Layaways must be paid in the time period agreed upon. If not paid on time or if 2 payments have been missed and no other arrangements to pay have been made, all monies paid and all products will be forfeited. There is a non-refundable $25 fee for any payment that is declined for payment.  Cancelled layaways are subject to a 25% cancellation/restocking fee.  Layaways containing custom products cannot be cancelled after production has begun.

We use major freight carriers for large shipments, and UPS for smaller orders, and we ship all over the world.  From the date of your finalized order, shipping times will vary from 7-10 days for in stock items but can be up to 16 weeks for custom merchandise.  Your have the option of prepaying your shipping fees, or you may elect freight collect service.  To facilitate freight collect, we have negotiated large discounts with major shipping companies and we in turn pass this discount on to you, our customer!  You pay exact shipping charges to the driver at time of delivery.  We will provide you with a shipping estimate when your order is placed.  We make every attempt to provide our customers with the lowest shipping rate possible!

INTERNATIONAL CUSTOMERS:  We ship freight collect to the nearest port.  We have found that it is much cheaper for you to pick up the merchandise at the port than for us to arrange delivery from the port to you. We will obtain a shipping estimate for you, however, we are unable to tell you what customs fee and/or other fees may apply.

We package all of our merchandise to withstand normal shipping conditions.  There are times, however, when the shipping company will damage something in transport and it is very important that you follow these procedures so we can get your replacement item to you as quickly as possible.  All damages must be reported to the carrier immediately.  You are required to keep all packaging for inspection by the carrier.  We will then assist you in filing a damage claim report. Once we receive notice of claim processing, we will begin production on your replacement.  All orders are shipped in new condition unless otherwise noted.

Cancelled orders are subject to a 25% cancellation/restocking fee. Products that we are designing and building specifically for you, (custom orders) cannot be cancelled once they are put into production.

CUSTOM ITEMS: We do not accept returns on custom items.  If an item has been damaged in shipping, once your claim is filed, we will commence production of your replacement.  If a defect is found, we will arrange a repair or replacement.

STOCK ITEMS: For return of non-custom items, there is a 25% restocking fee.  If a product is defective, CONTACT US IMMEDIATELY AND WE WILL MAKE ARRANGEMENTS with the manufacturer FOR REPLACEMENT.

There is a $15.00 charge on all Samples that we mail out.  This $15.00 is credited back to you on your first order.  We do not offer returns on our sample charge.  This charge is to cover shipping and handling of the samples. 

No information provided by you to place your order will be sold, shared or traded in full or in part.  We treat your personal information with the utmost confidentiality.

 

Welcome to the “Restored” and “Renewed” Memory Lane Boulevard! Not only have we revamped our website, but we are now offering more furniture choices as well as offering restoration services and direct sales of unique Vintage Vending Machines and Diner Furniture.

Join us as we take a walk down “Memory Lane Boulevard” and view our new line of Diner Décor and bring the look of an old fashioned diner into your home or business. We also offer a large selection of booths with our Modular Booth line. These versatile and functional booth benches can be added to or be easily moved as your needs change.

Another exciting change to Memory Lane Boulevard is the addition of a wide selection of seating options. We are now offering Counter Seating, Stack Chairs, Bar Loungers, Diner Chairs, Diner Bar Stools and Bar Stools. We still offer a selection of our popular Coca-Cola Diner Furniture as well as our Custom Diner Furniture. To complete the look of your own walk down Memory Lane Boulevard, visit our Accessories Page to find custom menu boards, trash cans or other items needed to take you back in time.

Memory Lane Boulevard offers restoration services and direct sales of unique vintage vending machines. Photographs throughout the site document the care and detail that goes into the restoration of EVERY machine. We stand behind each machine that we restore and we do not take shortcuts during the restoration process. With our restorations, you do not have to read the fine print.

If you wish to complete a restoration of a machine on your own, we offer a complete selection of soda machine parts and Stoner candy machine parts. This way, you are able to make your personal restoration of your machine as nice as a restoration of a machine completed by Memory Lane Boulevard. To see the parts and decals we have available, visit Our Restorations Page for more information.

So, join us during the walk down Memory Lane Boulevard. If you have any questions at all, feel free to send us an email

Shop with confidence using our secured encrypted shopping cart 24 hours a day!
Diner Furniture__ __ __ __ Diner Furniture
We accept most major forms of payment including Visa, MasterCard, Discover, Check, Money Order, or CASH!

Make sure to check out all of our websites by clicking on the links below.
www.BiTw.com - Coke Machines, Soda Machines, Juke Boxes, Stoner Candy Machines, Gas Pumps, Kiddie Rides and Vintage Soda Machine Restorations.
www.BarsandBooths.com - Retro Furniture, Custom Bars, Barstools, Diner Booths, Diner Furniture, Boomerang Laminate, Bar Furniture, Cracked Ice Laminate, Metal Banding, Car Seat Sofas, Pub Tables and more.
www.memorylaneblvd.com - Specializing in Diner Furniture, Coke Machines ,Square Top Coke Machines, Vintage Refrigerators, Stoner Candy Machines, Custom Signs, Trash Cans, and other retro items.
www.sodachest.com - Self Serve Chest including Sliders, Victor Cooler Bars, Westinghouse, Glasgow, and many other different types of soda chests.
www.sodadecals.com - Complete selection of Dr Pepper, RC Cola, Dr Pepper, Frostie, 7UP, Stoner Candy Machine Decals, and much more.
www.dinerbooths.com - Custom built diner booths, kitchen booths, circle booths, restaurant booths, game room booths, retro booths, and contempary booths.
www.retrooutlet.com - Discount Outlet Diner Furniture, Retro Furniture, Pub Tables, Tables, Barstools, Chairs, Leaf Tables, Coke Signs and other Retro Memorabilia

Also make sure to check our current eBay auctions on our eBay store

 
 
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